Meta pixel
Cookies Policy

Our Cookies Policy

Learn more about how Graphio uses Cookies.

UPDATED NOVEMBER 9, 2024

Introduction

This Cookie Policy explains how Graphio Creative Studio ("we", "our", "us", "Graphio") uses cookies and similar technologies on graphio.co.th. This policy should be read alongside our Privacy Policy and Terms and Conditions.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better website experience and are essential for some of our website features to work properly.

Types of Cookies We Use

Essential Cookies (Always Active)

These cookies are necessary for the website to function and cannot be switched off in our systems.

  • Session management
  • Security features
  • reCAPTCHA v3: Used to protect our website from spam and abuse
    • Provider: Google LLC
    • Purpose: Security verification
    • Duration: Session to 6 months

Analytics Cookies

Used to understand how visitors interact with our website.

Google Analytics

  • Provider: Google LLC
  • Purpose: Website analytics
  • Data Collected:
    • Page views
    • Time spent on site
    • Navigation paths
    • Approximate geographic location
  • Duration: Up to 2 years
  • Privacy Impact: Low - data is anonymized

Marketing Cookies

Facebook Pixel

  • Provider: Meta Platforms, Inc.
  • Purpose: Advertising effectiveness and targeting
  • Data Collected:
    • Page views
    • Actions taken
    • Device information
  • Duration: Up to 180 days

Functionality Cookies

Chat Widget

  • Purpose: Customer support functionality
  • Data Collected:
    • Chat history
    • User preferences
    • Basic device information
  • Duration: Session to 1 year depending on functionality

How to Manage Cookies

Cookie Consent

When you first visit our website, you'll see a cookie banner allowing you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your cookie preferences

Browser Settings

You can control cookies through your browser settings:

Third-Party Opt-Outs

  • Google Analytics: Use the Google Analytics Opt-out Browser Add-on
  • Facebook: Manage your Facebook ad preferences through your Facebook account settings
  • Google reCAPTCHA: While you can opt out of reCAPTCHA, please note that this will prevent you from submitting contact forms on our website as reCAPTCHA is required to prevent spam and protect our services. For more information about how reCAPTCHA protects your privacy, visit Google's Privacy & Terms page

Updates to This Policy

We may update this Cookie Policy from time to time. The latest version will always be available on our website.

Contact Us

If you have questions about our use of cookies, please contact us:

  • Email: info@graphio.org
  • Phone: 0612717446
  • Line: @graphio